Support

Questions go straight to the person who built it.

Kalix is a one-person company. There's no ticket queue, no outsourced support desk, just email, and I answer it myself.

Get In Touch

Email Support

for questions, bugs, feature requests, and feedback.

Send an Email
01 · WHAT

What you saw, or what you'd like Kalix to do.

02 · WHERE

Which screen it happened on, and your phone (Android or iPhone).

03 · SCREENSHOT

Screenshots help. Crop out anything personal first.

Common Questions

Before you email, a few quick answers.

Availability Q/01

Where can I get Kalix?

Kalix is live now on both Google Play and the Apple App Store.

Your Data Q/02

Where does my vault data live?

Local-first, on your device. Backups are ZIP exports you control and share yourself, and there's no cloud account required to use Kalix.

Bugs & Requests Q/03

I found a bug / want a feature.

Email support@kalixapp.com with what you saw or what you'd like. Screenshots help. Every message is read by the person who actually builds the app.

Response Time Q/04

How fast will I hear back?

Kalix is built by one person, so replies aren't instant, but every email gets read and answered personally, not routed through a support team.

The Company

Company
ATB Innovation Labs LLC
Location
Texas, USA
Built By
One person

Some imagery and sample values shown on the Kalix website may include mock visuals or placeholder data for privacy and security reasons. No real firearm serial numbers, personal photos, or customer data are ever displayed publicly.